Artificial Intelligence

81 - Building a Family-Run IT Business: Strategies for Success and Client Loyalty

Ed Delia

Published on: 21/01/2026

In this episode of "Growing Up B2B," host Ed Delia interviews Samuel Crane, Co-Owner of Cinch I.T., a family-run managed IT and cybersecurity franchise. Samuel shares how he, his brothers, and their partner’s family built the business, blending personalized local service with enterprise-level support. They discuss the benefits of the franchise model, the importance of clear roles, proactive client relationships, and a strong, people-centered company culture.

LeadershipFamily RelationshipTechnologyArtificial IntelligenceFamily BusinessReal Estate

75 - Mastering LinkedIn and AI: Essential Tips for Family-Governed B2B Success

Ed Delia

Published on: 31/12/2025

In this episode of "Growing Up B2B," host Ed Delia interviews LinkedIn expert and author Al Kushner about leveraging LinkedIn and AI for business growth, especially in family-run B2B companies. Al shares strategies for optimizing LinkedIn profiles, creating authentic content, and using AI tools to boost efficiency without sacrificing personal touch. The conversation covers newsletters, groups, and advanced features like Sales Navigator, emphasizing the importance of digital presence and adapting to new technologies to maintain a competitive edge.

LeadershipFamily RelationshipArtificial IntelligenceFamily BusinessMentorship

72 - Safety First: How AI is Transforming the Aluminum Extrusion Process

Ed Delia

Published on: 22/12/2025

In this episode of "Growing Up B2B," the host Ed Delia interviews Jason Markijohn, President of Dunaway, a family-owned engineering company specializing in extrusion press technology. Jason shares Dunaway’s history, his transition into leadership, and the company’s evolution through family involvement. The discussion highlights Dunaway’s recent innovations, especially the integration of AI-driven visual intelligence to improve safety and efficiency in aluminum extrusion manufacturing, and emphasizes the company’s commitment to personalized service, hands-on learning, and continuous growth in a competitive industry.

LeadershipFamily RelationshipArtificial IntelligenceFamily BusinessReal Estate

12 - The Family Business Tightrope: Balancing Tradition and Innovation

Ed Delia

Published on: 23/04/2025

In this episode of Growing Up B2B, host Ed Delia speaks with Maya, the first AI-powered character from Sesame Workshop, about the dynamics of family-owned businesses. They discuss navigating generational transitions, balancing tradition with innovation, and the value of clear communication and strong core values. Maya also shares how AI can support succession planning and improve customer engagement in evolving business environments.

LeadershipInnovationTechnologyArtificial Intelligence